Maintenance & SLA Support

Your website shouldn't become nobody's job.

Updates, backups, monitoring, fixes, small improvements and priority response — with a support model that matches how important your website is to the business.

WHAT WE LOOK AFTER

Quietly keeping things healthy.

WordPress / plugin updates
Backups & restore readiness
Uptime monitoring
Security checks
Performance monitoring
Small content changes
Bug fixes & troubleshooting
Staging support
Priority incidents
Agreed SLA options

SUPPORT PLANS

Pick the level of attention your site actually needs.

Care

Routine updates, backups, monitoring and minor support.

$79/ month
  • Core/plugin updates
  • Backups
  • Uptime monitoring
  • Security checks
  • 30 min small changes
  • Monthly health note
Talk about support

SLA Priority

Structured support, agreed response targets and proactive technical care.

From $499/ month
  • Everything in Care+
  • Agreed response SLA
  • Priority incident handling
  • Proactive monitoring
  • Larger dev allowance
  • Dedicated support channel
Talk about support